Kate Bostock, M&S's executive director of general merchandise, discusses leadership wrangles and new directions at middle England's favourite retailer with The Sunday Telegraph.
By James Hall, Retail Editor
Sir Stuart Rose was a monster when he ran Marks & Spencer, according to Kate Bostock, one of his key lieutenants at the chain.
A pink monster, in fact.
In a bid to motivate her staff, Bostock used to arrange prize-giving ceremonies for people responsible for so-called "monster sales lines" in M&S's clothing department. The prize would be given out by a secret member of staff dressed head-to-toe in a fluffy monster suit. At one such ceremony, Sir Stuart did the honours.
